As part of our effort to improve service for our citizens and customers, Planning Building and Development has implemented a new permitting system that went live on October 18, 2016. As part of the effort, the Online Permit Center has been replaced with a new web service, eTRAKiT. eTRAKiT interfaces directly with out new permitting software and allows the same ability to review permitting activities and to schedule inspections. eTRAKiT offers additional services, including the ability to respond to review comments/submit additional documents, pay fees and download approved plans and permit documents electronically saving the need to come to the municipal building to drop off, or pick up documents. That service is expected to be available by November 1, 2016.

In 2017, we will be adding the ability to apply for permits directly online.

Please use the link below to reach eTRAKiT and to update your bookmarks accordingly.

https://roanokeweb.roanokeva.gov/etrakit
© 2017 City of Roanoke